We’re not at home to Mr Cockup. Oh no, no, no, no.

Except we so smecking are. Mwahahargh!

Picture of an amber warning light for an automatic gate with plastic googly eyes on it to make it look like an irritated face.

Yes he’s a bit fucked off.

I was going to do a post about writing this week—and accompanying things—but the accompanying things got a bit out of hand and so I’ve gone off on a completely non-writing related tangent.

Do you remember a refrain from the Blackadder II episode where he’s made Lord High Executioner?

‘We’re not at home to Mr Cockup!’ he tells his team. And they fuck it up, of course, and Baldrick says, ‘Shall I prepare the guest room for Mr Cockup, my lord?’

Yeh, well …  Mr Cock-up seems to have taken up permanent residence in the spare room and his omnipresence has affected most events this week. Sadly this time, my inefficiency has impacted on my ‘work’. I put ‘work’ in quotes because we all know that I don’t have time for a real job, since what I do is look after Mum and be a mum. My writing ‘career’ is the thing I pursue in the few minutes a week that I laughingly call, ‘my spare time’.

Here’s the thing. 
For the last, I dunno how long, the cunningist of my most cunning marketing strategies has revolved around the crack dealer’s school of marketing. Give them books, get them hooked and then make them pay. To whit, I have been handing out cards … these cards … (see pic).

picture of two business card-sized flyers advertising free books.

The QR codes send people to a page where they can download The Last Word (top card shown) or join my mailing list (other card shown) and grab a copy of Nothing to See Here… In case, like me, readers can’t get the QR code reader on their electronic thingy of choice to work, there’s a link written out longhand as well.

When I changed ISPs a few months ago, I lost my website. I’d run out of space and there wasn’t enough room on the server to back it up properly … except that I didn’t realise that and so when I got the new site up and running and tried to upload the backed up file it told me to piss off.

On the face of it, this wasn’t so bad. I have an earlier back up which contains most of the material I’d want to keep. Also, I used a lot of orphan pages; that is blanks with information about my books etc but without the menu and distractions that might make people browse away before they’ve properly assimilated how fantastically brilliant my books are and ponied up for one. Phnark.

Those were stored on my computer. I composed and edited them in a very ancient copy of Dreamweaver … 2004 ancient, to be precise … and put them backwards and forwards using the ancient Dreamweaver’s integrated ftp. As a result I was able to upload those to the new site and so most of the stuff in my automations should be working as usual. But things with Dreamwever are getting a bit shonky—it being nearly 20 years old and that—so I’ve been attempting to use an alternative.

Anyway, because I’m so organised and efficient (oh ho ho) I made a list and started downloading the code for all the pages I wanted to use … except that then, I suspect, I saw a shiny thing, or something happened with Mum, or McMini needed a lift somewhere and I got called away, and when I returned, I thought I’d finished. What distracted me is immaterial, the point is I hadn’t finished the job that I thought I’d done.

Yes, it turns out I’ve been handing out these cards like confetti and sending people to my site to download a free book to read and all they get is a 404 error.

Mmm, well done MTM. Bellend of the week award anyone? Ah yes, that would be me.

Balls up discovered, I have now put it right and the page for people to go to when they click the QR code is back in position. However, my gargantuan cockwomblery does not end there. Oh, no, no, no …

It now transpires that the QR code on my mailing list sign up cards points people to a sign up page with my list provider rather than on my site. I did these cards when I had artwork but in advance of publishing the book so I had to guess what I’d call the landing page with a view to making it later—when there was a book there for people to download and I’d written an onboarding sequence. I duly made up a name for the landing page, which involved the working title of the novella rather than the one it actually has…

Can you guess what happened next?

That’s right. I forgot to make that page. I forgot I’d made the link. I forgot that was where the QR code pointed but I had the cards printed anyway. Once again, the helpful QR code was taking them to a page that said oops but this time, rather than an oops page hosted by me, it was hosted by Mailerlite.

Mmm. My professionalism knows no bounds.

Bollocks.

In order to have a neat link, I used a link shortener. 
Needless to say, in the interim, the link shortener in question, Bit.ly, has drastically reduced the facilities of its free account so I can’t just make a new one for bit.ly/hupbook or whatever because I’m only allowed to use the ones bit.ly gives me, you know; bit.ly/1f*5hio;avew or something equally catchy and easy to print correctly and remember. So what did I do? Well, I just duplicated the signup page I have, and renamed it with the name I used when I made the original link. Simple! But also. Ugh. Head desk.

As you can see, my marketing’s been just peachy this week, say I with such leaden irony that if I decide to move this sentence I’ll need a special, heavy-duty winch. Then again, perhaps my … er hem … marketing prowess has been kind of OK because I can tell myself that I’ve fixed a long-term problem that’s been extant since mid January. 
Which makes this a win. Obviously. Snortle.

How did I not spot this problem earlier? I hear you ask, except I probably don’t because I expect you’ve nodded off by this time, but as usual I’m going to pretend, for comic effect, that I did. Er … hang on … oh yes. How did I fail to spot this? Well the QR code isn’t the only thing on there, I have also written out the link … except … it’s a different link which goes to a real page which does exist and will allow them to sign up and download the book. Not a total disaster then but kind of weird, all the same. I’ve left it like that for now because an alternative means changing the artwork.

Going forward (not a phrase I like but probably the best one to use here) people can at least sign up to my mailing list or download a free book with those cards, now. They probably won’t but that’s not the point is it? The point is that they can.

It’s been one of those weeks this week.

Similarly, I ordered a new case for my phone. I needed a wallet case because I like to have a single card in there and be able to go out with just my phone without being caught short of cash. Also, if my wallet’s nicked and I have to stop everything else I can still pay for things in a shop and get cash while I’m waiting for them all to arrive AND I can still buy stuff if I go out and forget my wallet.

However, I couldn’t find any companies that made them for my phone initially and had to buy a normal case—this is me, it has to have a protective case of some sort because otherwise, I’ll smash it. Although even with the protective case I smashed the phone-before-last on day two.

The case it has is great but I have to take it off to plug in a USB stick to download my photos, and as I’m doing the eyebombing book at the moment, I need to keep moving eyebomb pictures from my phone to my computer so, as you can imagine, this has become a sizeable point of pain. I have google drive but anyone who’s ever tried to download anything more than one photo at a time from Google Drive will know a) what a palaver it is and b) that when it compresses the photos into a zip file it leaves three quarters of them out. Massive, MASSIVE ball ache. The USB storage stick is way easier, even if you have to keep taking the phone out of its ruddy bastard case each time. That’s how eager Google is to ensure you don’t bother and pay for extra storage. Money grubbing bastards.

Sorry, where was I? Ah yes.

Having ordered the case, it arrived two weeks later from China and I discovered I’d inadvertently ordered one to fit a Pixel PRO rather than a plain pixel. When I put ‘custom wallet case for google pixel 6’ into a search engine, I have to be very careful that I check the results are not for a Pixel 6 Pro, which is bigger, because no matter what I do, it lumps them all together. I also get annoyingly irrelevant ‘sponsored’ results from companies who don’t make a custom wallet case for a pixel at all. I know I had the right one initially but the internet dropped, I had to reload the page and I didn’t realise it had defaulted back to pixel 6 PRO again. Bastards. That said, it was so rubbish that when it arrived I was almost glad it didn’t fit.

Needless to say, only one other site offering a Pixel 6 (not pro) wallet case popped up on my search results, but apparently they’d changed some vital parameter to ‘custom’ that made BT parental controls ban them. Or perhaps it was because they’re called hairy worm, phnark. Uh yeh … I guess it could be that. Sometime, long ago, in the dim, dark, distant past, we put parental controls on our BT internet access because … you know … McMini.

However, that was eight years ago. We are out of contract and neither of us knows our BT password so we can’t change it. I tried to get this back off BT but was unable to because it was confidential information. So confidential that once it’s been lost, they can’t even tell the actual account holder what their own password is. Likewise, if they spell your name wrong, they can’t change it. I might be able to tone down parental controls via the wi-fi router and I will probably try at some point in the far future, when I’ve nothing better to do.

Alternatively, it might be that only McOther can do it because he’s the account holder and being his mere wife means I’m not secure enough. I did have a secondary account and password which I could do this stuff with but those no longer work, probably because I haven’t used my BT email address, ever.

As far as the account goes, I think there has to be one default email address but we can’t get in because … password … and they can’t send it to us because we can’t get in to read the email. Anyway, they’ve spelled our surname Maguire, the ignorant tossers, so they can fuck off.

Hmm. Sorry. Not ranty or anything today am I? I’m just in a grump because my son has very generously shared his cold with me. Back to my long and rambling story. I just know you’re on the edge of your seat. Mwahahargh!

Luckily, I have data on my phone so I just used that to bypass BT’s draconian system by using my data and my phone, instead. I did try to report it as an error but obviously I needed to know my account name and password for that. Considering I uploaded the artwork, positioned it and chose the text colour using my phone I am actually quite chuffed. See picture attached.

picture of a wallet case for a phone

Mmm … K’Barthan swag.

Nothing much else has happened this week other than my opening what, I suspect, is going to be the most gargantuan can of worms. I asked about getting Mum a care assessment for a continuing care grant; mainly because one of her carers’ grandfather had been given it and she told me that, in her professional opinion, he was no more in need of help than Mum. Her mother, who is also on the care team, agreed. I asked what they did, and apparently another family member had contacted an agency who’d done it for them.

Armed with this information, I rang the agency in question but they told me that if Mum is able to speak she isn’t bad enough. The chap there seemed to think that non-verbal was a key factor and told me to come back when she reaches the pureed food stage. I’m a bit confused by that because if she needs help to stand, go to the loo, wash, dress, cook, clean and can’t even use the phone or turn the telly on by herself then surely that’s 24 hour care. 
To be doubly sure, I rang the Admiral nurses helpline. Sadly they don’t cover where Mum lives so they won’t be able to help with the process but they were able to advise me and said that yes, Mum definitely had needs that made her eligible for Continuing Care. 
Next, I got through to social care at the council who thought I should contact her Doctor. I guess what I really need to find is the local social services number for her and get a social worker on her case. I’m not 100% sure how that’s done, as with Dad I seem to remember it happening automatically. I’ll have to look up his notes and see if I have a number for them from then.

Essentially, Mum needs a care assessment first from the right team. Apparently you can call and ask for one of those any time. Then the results of that are scrutinised closely and financial help awarded … or not. The trouble is, nothing says who you call to get this initial care assessment sorted. 
There are parameters and a procedure, but to the outsider looking in the vaguaries of the system are very difficult to understand, at best and at worst, it comes over as deliberately opaque, whimsical and arcane … Mum ticks most things on the list but, as yet, I’ve found no concrete information as to where the starting point of the system is. As a result, I’m not sure who to contact to have the care assessment done. It’s a NHS team, who does the assessment for the actual application, but I have no clue if we need a ‘normal’ assessment first from social services. I’m guessing we do, although I’ve found a thing that says a district nurse can arrange this, too so I might see if I can get the carers to liaise with them.

There are two agencies who will apply for NHS continuing care on behalf of people, and a law firm with the most ridiculous name on earth—they’re probably really good but the name screams cold-calling ambulance chasers. The only one of these august bodies that quoted a price for their work charged £2,500 and some suggest as much as £6,500 depending on what they have to do. I will have to think about whether it’s worth that. No, it’s definitely worth it, for my sanity, to pay someone else to do it for me because this will be a grim project to try and undertake on my own and, like all the Mum stuff, is a perfect storm of everything at which I am shit.

In the meantime, I’ve started filling out the form on the website of the other agency. I’ve already stalled at how much Mum has spent on her care … well … you know … apart from, ‘everything’ but some of that was the day-to-day costs of running the house. She has a state pension so there’s that on top, as well, though so theory, it’s actually a bit more than everything.
 Everything with brass knobs on? I dunno.

What I don’t understand is this; while I appreciate that they aim to make it hard for people gaming the system, it would be quite nice to set it up so the people who needed this particular part of the system would have some blind clue as to what, exactly makes them eligible and how it works. There are lots of really clear accounts that explain what will happen when you are already in the system and what the steps of the evaluation are. But how to start the process? Absolutely fuck all.

Carers looking after a sick relative who are seeking continuing care for them, or people who are sick themselves and need continuing care … they’re not exactly endowed with an abundance of energy for administriviatitive shit because they have a craptonne on their plate and are already nearly broken. I should imagine many of them will never get money to help with care, money to which they are entitled, because they are too fucking ill and their relatives too fucking frazzled and burned out to even begin to work out how to fucking apply.

Fuckity fucking fuck! Preparing the guest room for Mr Cockup then, even, also as we speak.

Ho hum. Onwards and upwards.

Astonishingly cheap ebook and audiobook alert …

Yes. Spoil yourself with your good taste (Ambassador) and a wonderful free book. Mmm hmm. If you are looking for a fun novella—to relieve the considerable tedium you may be experiencing after reading this blog post, for example—or if you’d like to listen to an audio book in the car, or at work, or on the commute and you are just fresh out of ideas  for fabulous newness … well, you can fix all those things by grabbing a free book.

This book.

Small Beginnings, K’Barthan Extras, Hamgeean Misfit: No 1.

It’s free to download in ebook format from most of the major retailers (except when Amazon is dicking with me) while two and a half hours of glorious K’Barthan audiobook deliciousness is a mere 99p or c from Kobo, Barnes & Noble, Spotify, Apple and Chirp (if you’re in the States). It’s also free to download from my web store.

If you think that sounds interesting and would like to take a look, just go here.

 

14 Comments

Filed under General Wittering

14 responses to “We’re not at home to Mr Cockup. Oh no, no, no, no.

  1. It says at the bottom of the page COMMENTS. I thought about that and haven’t come up with anything more apposite than IT’S A BUGGER INNIT? I blame the Conservative party which isn’t exactly Holmes’ style deduction, but doesn’t really help your position. All I can do is sympathise (which is as much use as a fart in a firestorm) and hope somebody else gets in next time. I am reminded of an expression used by a soldier my father knew about 100 years ago. “It doesn’t matter which beggar you vote for, you always get the bloody government.” which I think summed it up neatly. HE, the soldier, had also summarised the officer class as ‘Dull beggars that smoke pipes and reads books’ Best repeated in a strong Yorkshire accent. Speaking of books I just re-read ‘B Movie hell’ and it was just as good the second time. Several gold stars and a commendation m’lady.

    • Ah bless you. Many a truth there I suspect, except that it does help a bit when people sympathise. 😁 And thank you for those kind words about B-Movie Hell. I have three books on the go right now. Here’s to the day I finally finish one. In the meantime it is fun, writing all this stuff and bizarrely I’m more productive like this.

  2. Pam

    I don’t know if it might help but according to this NHS page – https://www.nhs.uk/conditions/social-care-and-support-guide/money-work-and-benefits/nhs-continuing-healthcare/ – there is an organisation called Beacon which “gives free independent advice on NHS continuing healthcare”. They have a free helpline on 0345 548 0300 and a website https://www.beaconchc.co.uk/

    Also that NHS page says “The initial checklist assessment can be completed by a nurse, doctor, other healthcare professional or social worker. ” Anyway good luck with all this and if you can get help for free from Beacon that would be better than spending £1000s to these other outfits.

    • Thanks. Yeh. Mum’s doctor is lovely but properly under the cosh – he did our last phone consult on his day off. But I think the district nurse can do it and the carers have a line in there so that might be a place to start.

  3. If you didn’t write humourous SF, with a place to dump some of this (please tell me you’re mining it for bureaucratic nonsense), I think you’d go bonkers.

    Any chance the brother would have more luck figuring out the starting crumbs of officialdom? Via HIS computer and phone?

    Sounds like a nice Catch 22: “Nobody can get into the system who isn’t already IN the system.” As usual, saves money.

    • I think it’ll be alright once I get going. And yes, pretty sure bro will help. His mum in law is a retired GP so she might have some useful feedback, too.

  4. Diana

    I think it’s been a while since you shared specifics of your mum’s condition, or else I’d forgotten. Her need for complex care is definitely greater than what I’d remembered — and my heart is breaking for you all. None of this can be easy, and I am so glad that you know you have the freedom to vent here.

    Those tech frustrations surely don’t help, but you are managing, and finding solutions, and still keeping us in the loop.

    The fact that you have THREE books on the go on top of all the other things you have on your shoulders is impressing me no end! Well done, you!

    • Yeh mum is going down hill. I haven’t had the heart to blog about it so much. It’s weird. Sometimes blogging is really helpful. It was with Dad. This time not so much I guess. I think it’s because I’m trying to not really look at in the face. I don’t have to in the same way as I did with Dad. I might even like a blog about that actually. 🤣🤣

      The books are because it’s difficult for me to retain a complicated plot in my head at the moment. So I thought trying to retain three would be a good idea. No, that’s not what I thought. 🤣🤣 I still want to write so I have the beginnings of some things. I think my win for this year is going to have to be finishing off the last word which is the little short about the book burning. Or I might just write some in between shorts about The Pan of Hamgee. I have one about Trev. I’m really enjoying writing though. I want to write some of the events from Gladys and Ada and Trev’s point of view So you see The Pan how they see him.

      There’s also a space book. I was hoping to try and make that into a kind of space porridge which would be really simple to write but I’ve kind of got stuck because what it actually wants to be is another sweeping epic like the K’Barthan series.

      • Diana

        I am so glad that I don’t have the same drive to write fiction as you do! But I love that you do!

        Is the finished Last Word going to include more than the bit that you’ve shared already (that ended with them gathering up Humbert and leaving the warehouse…) or does it continue with what happened next? (Note: I am hoping for more….)

        “Another sweeping epic like the K’Barthan Series” would impress me no end. Your imagination is pretty awesome!
        Although I am also very happy with the shorter books, too.

        And feel free to blog about anything you want to — Mum related or otherwise. There are no rules, and whatever you care to share is good.

      • Thank you on all counts … 😁👍 and with the last word, I was just going to add the journey home. I think they’d be a stopped and searched, at least. 🤣🤣 Nothing much would happen really. It would just be more comedy and then I think it’ll be quite nice for them to watch the books burn.

      • We like sweeping epics, but I can see why there’s a limit to how many stories you can hold in your head at once.

      • That is the trouble so and laying the ground work for something new rather than trying to finish what I’ve already got and having my brain melt and bleed out through my eye sockets. 🤣🤣

      • Ah, I always thought that was cooties (although we may have to ask the USA what they are. Similar to crawdads I think)

  5. Diana

    In response to English Jim (I am not in the USA, but am a northern neighbour. I can see the states from some vantage points where I live)

    Cooties and crawdads are not the same.
    cooties are lice; and crawdads are related to shrimp

    (I double checked with a dictionary just to be sure — but there may be parts of the continent that use them interchangeably — although to my thinking that would just be weird.)

    causes of brain melting etc may be related to any — or none — of these things. Same with bleeding of the brain out through eye sockets. The imagination can connect symptoms to causes quite colourfully! And who is to say what the “real” answers are?

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